Privacy Policy

Effective Date: 19 February 2026
Website: https://eatabita.in/

Eatabita (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

By using https://eatabita.in/, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

When you use our website or place an order, we may collect:

  • Name

  • Phone number

  • Email address

  • Delivery address

  • Payment details (processed via secure gateways)

b. Technical Information

We may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Cookies and usage data

c. Order Information

  • Food orders

  • Payment status

  • Delivery preferences

  • Customer support messages

2. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Contact you regarding orders or support

  • Send order updates and notifications

  • Improve our services

  • Prevent fraud and misuse

  • Comply with legal obligations

We do not sell your personal data to third parties.

3. Sharing of Information

We may share limited information with:

  • Restaurants to prepare your order

  • Delivery partners to deliver orders

  • Payment gateways for secure transactions

  • Legal authorities if required by law

All partners are expected to maintain data confidentiality.

4. Cookies & Tracking

We use cookies to:

  • Improve website performance

  • Remember login/session

  • Understand user behavior

You can disable cookies in your browser settings, but some features may not work properly.

5. Payment Security

Payments are processed through secure third-party gateways.
Eatabita does not store full card or banking details on its servers.

6. Data Protection

We take reasonable security measures to protect your information from:

  • Unauthorized access

  • Loss or misuse

  • Data breaches

However, no online system is 100% secure.

7. User Rights

You may:

  • Request correction of your data

  • Request account deletion

  • Opt out of promotional messages

To request changes, contact us at support@eatabita.in.

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

9. Children’s Privacy

Our services are not intended for children under 13.
We do not knowingly collect data from minors.

10. Changes to Privacy Policy

We may update this policy anytime.
Changes will be posted on this page with the updated date.

11. Contact Us

For any privacy-related questions:

Email: support@eatabita.in
Website: https://eatabita.in/